Hotel reputation management services
As an online reputation management company for world-class hotels, we use a variety of tools and software to help a wide range of hotels and restaurants achieve their business goals. It is an exercise in monitoring and managing your hotel's online reputation ratings. We use different content marketing strategies to enhance your positive online presence and thus deal with the negatives.
Why is Hotel Reputation Management Necessary?
According to the latest Tripadvisor study, more than 93% of visitors read online reviews before booking a hotel that meets their needs.
About 53% of people did not book a hotel that did not get good reviews. Therefore, it is very difficult for hotels to manage a good online presence because all customers have a different point of view. Hence, you need hotel reputation management services to solve the problem of negative reviews online. Negative comments not only damage your hotel's online reputation, but they also drive new customers away from your business. Therefore, if you want your hotel business to be successful, you need to reach out to a reputable company to manage your hotel reputation online.
What do we do to increase the positive online presence of your hotel?
If you are looking for a reputable service for hotels online, you must be aware that there will always be people or competitors who are less willing to market themselves in the online marketplace. People post negative reviews on various review websites like Google My Business, TrustPilot, Yelp and other review guides to devalue their services.
At Softkingo, we understand the impact these reviews have on consumers' purchasing decisions. Therefore, we offer you solutions tailored to your needs, we publish positive comments about your hotel on various rating websites and rank it in the best search engine results. A team of experts helps you build a positive reputation for hotels by promoting great content
Send your feedback to your regular or positive customers
We respond to all positive or repeated reviews, whether your customers post positive or negative reviews about your business. This step helps in building a good relationship between the customer and the hotel, and is the key step in building loyalty that ultimately leads to regular customers.
Remove negative reviews
Our team of experts uses advanced online reputation strategies to get rid of negative reviews on the first page of search engine results pages. We publish and encourage positive feedback, thus removing negative content to enhance the value of your hotel with informative and engaging content.
Improve the hotel's reputation with relevant content
Search engines appreciate new and unique content all the time. Our experts understand this concern and create content that helps your hotel rank higher in search results and improve your hotel's reputation. In addition, we monitor online review sites to avoid problems.
Share positive comments on social media
Share high quality positive reviews on different social media channels to increase brand awareness, and automatically increase brand reputation. The strategies and tools used allow you to share stunning images related to your business. Creating a brand for your hotel is easy with the help of social media.
Why Outsource Hotel Reputation Management Services to SoftKingo?
At Softkingo, we make sure to provide the best solutions for hotel review management services. It's easy to create a positive brand image for your hotel with ORM Hotel Services. Our team of professionals makes sure to increase the satisfaction rate of their clients by implementing a variety of income-generating tips.
Here we've listed the reasons why you should outsource Hotel Reputation Management Services to SoftKingo, giving you a head start over your competition by improving your hotel's online reputation.
Organized magazine management
The online reputation management strategies used by our experts help organize and then take action on reviews across multiple sites. In addition, we use relevant, original content posted about your hotel to enhance the brand value of your services.
In-depth competitive analysis
Experts perform a comprehensive competitive analysis to verify hotel reviews and ratings. Online hotel reputation management helps us see where service is lacking so we can put together a plan to improve the value of your online business.
Get responses to reviews quickly
Softkingo experts respond quickly to all notifications without waiting time. We use advanced online reputation tools to help us score review forms related to your business. Templates can be edited as needed for faster responses.
Show your best opinions
We use a variety of ARMS content and strategies to effectively highlight your best ratings. We searched the entire hotel booking engine and website and then found some positive reviews. This review management strategy drives the visitor to get your services.
